Elisa Reed is a Military Relocation Professional (MRP).
MRP is for real estate professionals who want to work with current and former military service members. The MRP certification program educates REALTORS® about working with U.S. service members and their families and veterans to find the housing solutions that best suit their needs and to take full advantage of available benefits and support.
Elisa has lived in the Hardin County area for over 35 years and has been a licensed real estate agent since 2006. She is the daughter and granddaughter of military service members, which brought her to the area. Besides helping her clients with their home buying & selling needs, she enjoys tending to her farm, making goat milk soap & other skin care products, traveling, learning new things, and spending time with family & friends.
Elizabethtown Real Estate Agent Reviews and Testimonials
Let me start off by saying we started this journey in January and in Colorado. We never thought in the beginning we would end up in Kentucky, but GOD had other plans for us. My husband had an opportunity to relocate and better the future for our 3 beautiful girls. Our realtor and lender in Colorado helped us find an amazing team to work with to start our journey into Kentucky. We were blown away right off the bat at how amazing Elisa Reed was. We did about 90% of our journey over the phone, email and even video calls. We were under a tremendous amount of stress with making sure we packed up our lives in Colorado and trying to find a home out in Kentucky. Elisa was there for us every single step of the way. She took us on video tours of houses and answered every phone call, text and email anytime we contacted her. The moment we knew which house was meant to be our forever home hit us like a ton of bricks. We just knew that this was the place we wanted to raise our girls. The day we told her she jumped right on it. Immediately started working on making sure this home was absolutely perfect for us and that we got it in a timely manner. Everything went so smoothly with Elisa. We couldn't have been more happy with how amazing she was! We would not have been able to do this with anyone else. She made buying our first home such an amazing experience. The day we moved in she met us at the house to make sure we made our trip ok and that we had everything we needed. She made sure if there was anything we needed to let us know to contact her anytime. We moved across states to a new place not knowing anyone or where anything was and she made sure we were comfortable and helped guide us in the right direction. I highly recommend Elisa. She was phenomenal to work with. Thank you again Elisa. Our family is forver greatful for your kindness and knowledge in realty. We could not have done this without you!!!
Elisa Reed was just an amazing realtor. From the first phone call when we were out of state, to us arriving in KY to see our house for the first time. She worked incredibly hard to help us find just what we were looking for. Being a military family and moving a lot, its great to have a realtor we can trust. Our first visit to KY to look for a house was great. She had everything lined up and knew the answers to every question we asked and information we never even thought about. Our first offer on a home fell through due to the sellers and even though we were back in NY trying to buy a house in KY, she never stopped working with us. She knew the timeline and challenges we had and helped us buy our home sight unseen. It was nerve wrecking to do but we knew we could trust her 100%. We were buying a home to invest in while we are here in KY and she had so much helpful information for future resale. We know she helped us find just the right home. The location is amazing and the home is just right! You can not go wrong with Elisa for sure! Thank you so much!
I had the pleasure of working with Elisa Reed on our quest to find the perfect first home for us. Elisa was so great to work with. Let me tell you; this lady knows her stuff! Every home we looked at together she provide absolute honest feedback and pointed out any concerns she may have seen immediately. It really is refreshing to have someone with that much knowledge and honesty when looking for your first home. She was always available to respond via text, call or email no matter what time of day! She was always a wealth of knowledge to answer any of my questions, and as a first time home buyer I had lots of them. With her expertise and her assistance, in a few short weeks of searching we were able to locate the perfect home for us. We just closed on our house this week! So excited! I recommend Elisa Reed to anyone in the area searching for a realtor who is knowledgeable, honest, and puts in over 110% to help you find your next home!
My wife and I would like to thank and recognize Elisa Reed for helping us find our dream home. Throughout the process she displayed patience, understanding, professionalism and friendly service. She's passionate about her work and will steer you in the right direction. We valued her experience, knowledge and advice. She really knows her stuff.
This was our third home purchase, but by far the best experience of the three. Elisa played a huge role in that. We believe she was a God send. Many agents are just out to make a buck. But, Elisa really wants what's best for her customers. It was truly a blessing and a pleasure working with her. I would recommend her to anyone looking to purchase a home.
Hardin Homes is wonderful!! I sent an email from their website, trying to find an agent. I've been trying to sell a rehab property and no other agents I had contacted would take it.
That afternoon, I received an email from Elisa Reed. She was the ONLY agent that would even touch the rehab property that I was trying to sell.
Elisa Reed is FANTASTIC!! She did in 2 weeks what I couldn't get other agents to do in 2 years!!
She is professional and very optimistic! Elisa advised me that after showing the property that the price needed to change due to the feedback. Within days, we had an offer!
She was upfront and honest with all of her fees and expectations and I would definitely recommend Hardin Homes; specifically Elisa Reed!!
Elisa was nothing short of amazing through out the entire process. As soon as we found out that we were returning to KY, we knew right away that we wanted to buy a home this time around. With being in the military and still in Texas, Elisa made the entire process easy and put our minds at ease. Being so far away, we instilled our full trust in Elisa and the fact that she would not steer us wrong. She was right on point with what we were looking for and always answered any questions that we had. Being long distance, she was open to video calls for home viewings; texting, calls, and emails for questions. Basically any form of communication that we needed, she was there to accommodate. Sometimes being in a different time zone we would forget the time difference, but without fail, Elisa still responded. She is fair, honest, and dedicated to her clients. We could not be happier with her, Hardin Homes, and our new home.
Elisa Reed was our agent, both in purchasing our new home and selling our former home. Elisa was very helpful in walking us through the process. Purchasing our new home went very smoothly. Selling our home presented obstacles no one could have predicted, however again Elisa worked hard for us and explained each barrier and had a plan on how to overcome. She became a friend throughout the process. I would recommend her to any of my friends and family. Thanks Elisa..Your hard work and dedication did not go unnoticed
Elissa Reed was excellent start to finish. She is very detail oriented and will help you find the best possible options for what you are looking for. By far the best home buying experience I have had. 5 stars!
★★★★★ Elisa Reed is an amazing realtor. My husband Bill and I met Elisa when we called the number listed on a for-sale sign to look at a house on a Sunday. Elisa showed up without hesitation. We hadn’t decided on a realtor yet, but we knew instantly that she was going to be our realtor. This was our first time buying a home, and Elisa made the process so much easier. Elisa was very patient with us. When we finally found the home that we were interested in, Elisa went above and beyond to ensure we had the opportunity to put an offer on the home. My husband and I couldn't have been more thrilled when we had our contract! Elisa was there for us, day or night, to answer our questions and guide us through the process of home buying. As you can imagine we were very nervous, but Elisa helped ease the process for us. Elisa exhibits exceptional qualities as a realtor. She is very knowledgeable about the home buying process. She is very prompt in getting back with her customers. She is courteous and kind. With her warm smile, friendly personality, exceptional work ethic, and high level of knowledge, she is the epitome of what a phenomenal real estate agent should be. My husband and I highly recommend Elisa Reed of Hardin Homes to anyone buying or selling a home!
A huge thank you to Elisa Reed! Elisa helped me find a home for my grandmother and was extremely helpful through the whole process. I live out of state and couldn't be there in-person, but Elisa coordinated everything flawlessly from the search all the way through inspections and closing. My grandmother is now enjoying her new home thanks to all the great work by Elisa!
It's was a pleasure working with real estate agent Elisa Reed, she represented me in buying my first single-family home.
Elisa guided me through the entire process, from loan prequalification to searching for houses to making the offer and closing the deal. This all happened while I was located in California. I give Elisa credit for making this a smooth, stress-free home-buying experience.
I was very scared to buy my first home, but Elisa made it a pleasurable experience. She's a outstanding relocation specialist.
Elisa, is savvy, personable and knows the market inside and out. I never could have gotten my dream home without her.
To reiterate, I am nothing but pleased with Elisa and her expertise and I recommend her to everyone. She works hard to get you what you want.
Lastly, if you want a smooth stress free process also work with Renee Young, she did outstanding with the loan process. They both were available at anytime I had a question, and explained everything.
This is our second time using Elisa Reed with HardinHomes and I can't say enough about the experience. Elisa makes both buying and selling a home a very easy and enjoyable experience. Her expertise in real estate gives her a keen eye to catch any potential problems and she makes sure those are taken care of immediately. I would highly recommend Elisa to anyone in her territory because she is the best!!!!
I want to THANK Elisa Reed for helping my husband and I find our home! We are relocating to the area due to the Army and she made our home purchase easy and stress free. For not being in the local area and coming into town on short notice Elisa accommodated those visits and made the best of the short visits and we were able to find our first home. If you need anyone to help with your relocation needs I highly recommend Elisa Reed to help you with all your needs. Elisa I can not THANK you enough for all your help. You have made the experience a good one!
Elisa Reed at Hardin Homes was recommended to me by one of my co-workers. I must say that I'm very lucky to have Elisa Reed as my agent. She’s a very knowledgeable, caring, and devoted agent that’s good at her job. She made our experience of buying a home very enjoyable. My wife and I told her what we were looking for, and she found exactly what we wanted. This was our first time buying a home, and would definitely recommend her to my family and friends. Thanks Elisa!!!
We had the honor and pleasure of having Elisa Reed as our agent, She had her work cut out for her too because we are detail oriented people and expect great service when looking and buying a home and we must say that Elisa lived up to every expectation we had. She was early when we went to look at houses, she had done her research on the homes and this was no easy task seeing how I wanted to look at many homes. She displayed great patience and understanding in the process, she worked great with the other agents, she was very quick to return my calls and emails and she kept me informed at all times. When we made our offer she made sure it was sent immediately. We are so happy with her service and for that We highly recommend Elisa Reed with Hardin County Homes for your home buying service and experiance. Thank You Elisa!!! I would give her 10 Stars if this post would let me, Tim & Paula
This is my second time working with Elisa Reed and I cannot say enough about my experiences. Elisa makes the home buying process so easy. She was patient and answered every question I had. She really wants to help find the right house for her clients. Her expertise in real estate helped to point out potential issues and she made sure that they were addressed immediately. I highly recommend Elisa to anyone looking to buy or sell a home in her territory. She is absolutely the best!!!!
I just retired from the Army and moved the whole family to Hardin County from South Carolina. We worked with Elisa Kamaunu Reed and she was extremely great to work with every step of the way! It was an extremely long process (2 years+) and I cannot understate how patient, friendly, and professional she was throughout the entire process! Thank you Elisa and Hardin Homes for getting us into our first post-military house!!
We just closed on a house with Elisa Reed and it was a very pleasant experience. Elisa was more in tune with us then any other agent we have used in the past. She is very easy going and patient as we had to look at a lot of houses to find one that we wanted. We will certainly be using her for our future real estate needs.
Elisa is a phenomenal agent, and one that I highly recommend. We were extremely pleased with her attitude and dedication in finding us the right home. Elisa truly has the best interest of her clients in mind. She is patient and never pushed us to make a decision. In fact, it was almost a year from the time we first spoke to the time we closed on our new home. When we were ready to make a decision, Elisa was ready and willing to do everything possible to make things happen for us and in a timely manner. She is on top of all the latest social media technologies and uses them to streamline the documentation, negotiation and sale process. All the documentation and forms were done online from the comfort of our office or home and on our schedule. We couldn’t be happier with Elisa as our realtor. She is the consummate professional and truly loves the profession she has chosen. It is clear in her poise, work ethic, and character that she is a talented and knowledgeable realtor with a great passion for the people she works with. Thank you so much for everything Elisa!
I recently purchased a home in Elizabethtown using HardinHomes and Elisa Reed. It was a puchase complicated by us the buyers living in two separate states. Elisa showed the hometo my sister and we bought the house sight unseen. I have now closed on the house and have actually seen the home and love it. Elisa was a help in making this a happy ending.
Thank you HardinHomes and Elisa Reed for selling a Home for J Daniels Homes
We contacted Elisa before we even left Colorado to schedule looking at houses. She knew we were wanting to find a house quick and we were able to look at the top houses we wanted in one day. She helped us make an offer and find a lender and dealt with our five kids which can be a handeful in its self. She really went out of her way to help us get our home and we couldn't be more thankful. She was quick to respond to any and all questions we had. She made our first home buying experience a great one-Thank you so much Elisa keep up the great work!
The transition to Fort Knox, Ky was a great experience due to the professionalism and expertise of our outstanding Realtor, Mrs. Elisa Reed. She dedicated many hours and never complained to ensure we received and outstanding deal for a wonderful house.She was very proactive and ensured everything was done in a timely manner. I highly recommend her for home buying needs in the local area. She is OUTSTANDING!
Elisa Reed is a competent and hard working realtor. She knows the area well and is very helpful in finding the kinds of homes you are looking for. I recommend her to all incoming military families looking to buy a home in the Fort Knox area. She will find what you are looking for. I found my new home in a single weekend thanks to her preparation and taste.
I just closed on my first home, Elisa Reed was my agent. Elisa helped make the home buying process so simple for me; she recommended a great finance company for me, any questions or concerns that I had were quickly taken care of. It was obvious from day one that Elisa was not concerned about just making another sale, she wanted to help me find the home that was right for me. I could not be happier with my new home. I highly recommend Hardin Homes and Elisa Reed. If I ever need to buy or sell a home down the line I will be right back in contact with my friends at Hardin Homes.
We Just finished closing on our fist home this past friday and we are very pleased with our experiance with Hardin Homes Elisa our realtor was great and we would definatly recommend her.
Had a great experience buying a home with Elisa Reed. She was friendly, and very available for us to view home at our convenience! She was also knowledgeable about the process, which helped it become a less painful process buying a new home!
★★★★★ Elisa Reed was my Realtor. She helped us every step of the way. I couldn't have asked for a more dedicated person to trust with my future homeowner needs. I would just like to thank her once again for all her hard work and for being such a pleasure to be around.
Elisa Reed is one great realtor. She honestly cares about her clients and helped me find just the right house for me. Each one we looked at, she viewed as if she were going to buy it and recommended what was good or negative about it. I would highly recommend her to anyone. She went over every detail of the process with me, took my late phone calls, told me not "to worry" and stayed right with me. I hope she becomes the busiest realtor in Hardin County because she deserves the praise and recognition. She is very honest and has a great personality.
Thank you Elisa Reed for going above and beyond to make our dream a reality. Elisa helped us purchase a home while we were living across the country. She was very friendly and helpful. She went out of her way to provide pictures and videos so we had no surprises or regrets. We love our new home. Thank you Elisa
We first met Elisa Reed when we called the number to look at one of her listings. We couldn’t be more thankful that we did. She turned out to be the perfect agent. Being military, we knew we would only own the house for two to three years at the most. She was very understanding of this and directed and guided us in the right direction for a house that we would be able to sell when the time came. Two years after Elisa helped us buy our house, she helped us sell it. Her expertise and professionalism helped us get two offers and go under contract to sell our house the fifth day it was on the market! It doesn’t get much better than this! Her friendly and down to earth demeanor always had a way of putting me at ease. I would highly recommend Elisa to anyone near the Ft Knox/Elizabethtown area that is in the market to buy or sell a home. We had extremely positive experiences with her both buying and selling and can’t thank her enough!
Elisa Reed was our agent and she was amazing!!! She went above and beyond helping us through the process of buying our first home.
Elisa reed was great, our experience with Hardin homes was a good one. She was very honest and helpful with our first home purchase. Great crew…. Pluse they were available when others were not, I work 12hr shifts and they were extremely helpful with working around my schedule. Thank you for your amazing service guys.
Elisa Reed is the best realtor anyone can ask for. She was attentive and always available when needed. Highly recommended!
We recently purchased a home with Elisa Reed. I have nothing but great things to say about her and Hardin homes. We were moving from Hawaii so we contacted her about 3 months before we were set to PCS. After looking at Zillow and Trulia we sent her our list. She took the time to go through and pull the listings on all we had saved even including a few she thought we would like. Through the whole process she was very quick to respond to any questions and to our phone calls. She was great to work with even with a 5 hour time difference. Several we liked she had let us know about flaws that she had seen while walking through the homes (like one with foundation issues). She even referred us to a local veterans united office which made the entire home buying process even easier. I would recommend her (and have already) to others who are looking for a home in the etown area.
Had a great experience with Elisa Reed, she helped me buy home even though I was deployed to Africa. She went above and beyond and would recommend her to anyone in search of buying a home near Fort Knox!
We purchased our first home in July 2015. Elisa Reed was our realtor and amazing. She walked us through the process and was completely professional. Even after closing she was happy to answer any questions I had. I would absolutely recommend her to anyone.
FYI- it took me so long to write this review because I had taken an extended break from FB
We used Elisa Reed as our realtor and we adored her! She was a huge help in finding our first home. She helped every step of the way. She is highly recommended from us. Anyone looking for a realtor that truly cares should use her. She really loves her job and her clients. I will use her again for my next home purchase! I gained a home and a friend by using HardinHomes. Thank you for all the help Elisa!
Elisa Reed was absolutely awesome to work with! She helped us every step of the way. She was there every time we needed something, and she went above and beyond. I would highly recommend her.
I have had the opportunity to work with Elisa Reed for the past 2 months. My experience with Elisa was cross country. The first thing that I really appreciated about her was her eager to work diligently with me in all aspects. She gained my trust instantly and guided me through the process. She also gave me great insight on what direction that I should take in getting my home. I flew in to the area and was greeted by a kind-hearted person. She cleared her schedule to work with me the short time frame that I was in KY. I am a consist person that called her so many times but she always assured me to call her at any time that I had a question(s). After two months of back and forth phone calls I am now an owner of the house that I wanted. We closed on Friday YAY. I would recommend Elisa Reed to all. Again THANKS you Elisa for all that you have done for me.
I also want Hardinhomes to know what a value Elisa is to the company. As the owner of Hardinhomes you have a highly professional real estate agent in Elisa.
We closed on our house today! Elisa Reed made buying this house so very easy and as stress-free as buying long distance can be! We were stationed at Fort Drum when we started this process. Elisa went above and beyond;taking videos and extra pictures when asked. She was always responding quickly to emails with the millions of questions we had and was always very reassuring! I would highly recommend Elisa Reed as an agent! This was a fantastic experience! Thank you again!!
Elisa worked so hard for us to get us into the house that was perfect for us. She sacrificed her personal time to ensure that everything was in order. Elisa is very professional and honest. She will give you an honest answer to any question whether good or bad. We love that about her. She has been wonderful, even after we closed on our house she still keeps in contact to make sure everything is still going as planned. We would recommend Elisa to anyone. She is truly amazing!!!
Let me start my story off by going back into March. You see in order to break our lease that we have we would need to pay $1,800 or we could use the realty company that is associated with our landlord. So we tried that route and OMG NEVER AGAIN!!!! Not all realtors or realty companies are the same and we found that out real quick. Needless to say I had to hurry to find another realtor before the houses we were looking at were gone, I called a couple places but remember that Elisa Reed was recommended last year. So I called and within 10 minutes she was on it! She was made for this job and deserves are huge raise in my opinion. Elisa got us into our first home and I could not have loved my home without her helping us the way she did. Buying a home is stressful but with the right realtor and lender it makes a huge difference. Thank you Elisa from the bottom of my heart for taking on an already stressed out family, we will never forget you or Judd.
Elisa was amazing. She was easy to get into contact with and responded to emails promptly. She really helped to ease my mind through the whole process. Most of all, she put my interests above closing. I had to back out of a house deal before I closed on my second offer due to the sellers being stubborn on home repairs, and Elisa was in my corner. She really fought for me and voiced her concerns from her experience. I love the home I have now and I wouldn't have gotten here if it wasn't for Elisa.
Elisa Reed is the Absolute best! This is the second time we've had Elisa. She is connected with her clients on an emotional and physical level; spending much of her time on them! She's not just a realtor we had she's like family!
Elisa Reed was absolutely phenomenal. After 16 years, we were once again new to the home buying/selling possess, and were looking for someone with experience and patience. Elisa was always available, very professional, and was very understanding to our many questions and concerns.
Elisa will sell your home!!! And she will ensure you understand everything going on during the process.
I first spoke with Elisa when purchasing my home back in 2013. I had concerns with my agent who worked for another real estate agency. Elisa assured me the home purchase would be a good decision and spent at least 2 hours with me on the phone out of her own time.
Four years later, I called Elisa to sell my home. She remembered me! I knew I could trust her and was very confident in her expertise as a real estate agent. She gave me the advice we needed to prep our home, she took some awesome pictures, and quickly put it on the market which led to a few inquiries that night and even an offer. Elisa even won over my fiance who had concerns because of our experience with the previous agent.
After all my questions, our move out of State, and even today with emailing me about expected tax documents, Elisa has been the best agent that made us feel like we were her only client!
Thanks so much Elisa and Hardin Homes! You provided us with the most excellent and trusted service.
Elisa was a tremendous help during our relocation to Fort Knox. From the beginning of the home buying process she was able to accommodate our needs. For example, we planned on four days of being in the area to look at houses and get a feel for neighborhoods. Due to a family emergency, that time frame was shortened to a day and a half with no notice. Elisa was able to condense all that we wanted to see in to the shorter time frame, negotiate an offer and get us back on the road to be with family. Through the closing process she was consistently communicating with us and keeping us up to date since we were several states away. I would highly recommend Elisa if you are looking for an agent responsive to your needs.
Elisa Reed was more than you could ever want for a realtor. As a military family, I first contacted her by phone while we lived out-of-state and she gave me thorough and professional insight about how to begin the home-buying process. She seemed to quickly grasp our hopes for a home and was able to steer us to directly what we wanted. She was with us to navigate the entire process. And when it comes time to move again, I know we will be working together again.
Elisa was excellent, most importantly patient we us .. We are not in Ky and was unable to travel to/from.. We needed someone we could trust to sell our home and definitely didn’t want it on the market for months .. Elisa was always available to us and responded within 24 hours.. Elisa we want to thank you for all you’ve done…
Elisa Reed was my realtor and had the property sold sooner than originally expected. She was extremely courteous, professional, and quickly responded, if I had any questions, to ensure I was tracking everything going on throughout the process, even though I live out of state. She was a pleasure to work with and I highly recommend her if you are looking to sell your home. Thanks Elisa!
Elisa was an amazing realtor. We picked her based on her reviews online and we were not let down. She was great through the whole process of us purchasing a home site unseen due to pcsing from another state. She steered us away from homes th did not suit us and found us a great home. She was always available at anytime even through the closing process. If you are looking for a home you should definitely choose her as a realtor.
Elisa is an outstanding Realtor. She will go out of her way for you, and she is always there, when you need her assistance. I have worked with many Realtors in my days, but I can say, she is the friendliest, and most accommodating, of all that I have worked with.
Elisa is not pushy, she points out what is to your advantage, as well as disadvantage.
I think her personality is very pleasant and friendly, but very honest.
I would recommend her highly, also to someone, with no home buying experience.
She deserves a lot of credit.
Thank you so very much, I am so glad, I had you to help me make the right decision.
Elisa Reed helped get us our first family home. We got late notification of PCS to Fort Knox and reviewed multiple sites to include this one and her name kept popping up on the various sites of being trustworthy and having your best interests at heart.
She also followed up with us after the sale and remains in contact periodically to ensure we enjoy our house.
She is there to offer advice even after the sale, had a few questions and she was able to offer support from her deep web of contacts within the area to recommend professionals to assist us.
Elisa Reed is terrific! We sold our house in Michigan unexpectedly fast at the end of February, and as a condition of that sale, we had to be out of that house by the end of March. Needless to say, we had a very short window. To top that off, we had a pretty small budget, and a large list of wants. Elisa helped us focus and found us the perfect retirement home in Elizabethtown. She remained positive and cheerful throughout – even when we weren't feeling so positive or cheerful (sorry Elisa). We closed on our E-Town retirement home today, and hope to move in the week of 3/19/18. We highly recommend Elisa to anyone looking for a realtor in the E-Town area!
March 31 at 12:20am ·
Elissa Reed was my agent and I closed on my house today. She is great to work with and has been there for me and my family every step of the way. I will recommend her to all of my friends and coworkers. She was very professional and is very knowledgeable about the market and how to get the job done whether your buying or selling a home. This have been a 5 star experience.
Elisa Reed was fantastic in helping us to sell our house. We interviewed several Realtors from different firms and chose Elisa. She demonstrated a vast knowledge of the area real estate market and we were very impressed with her ideas for marketing our house. She was very enthusiastic, responsive, and easy to work with.
Her marketing ideas worked, as we had a contract on our house 8 days after her listing went live! We highly recommend Elisa to anyone needing to sell their house.
Thank you Elisa for always being there to fascilitate everything for the sale of our home. If I ever came back to that area, Elisa Reed would be my first call.
We were moving to the area from Colorado and didn't have time to come out ourselves and look for our new home. We were given Elisa Reed's name through our mortgaging company and she did a fantastic job! She was honest, took a lot of photographs, and was always willing to go out of the way to make sure we found the right home for us, and we did, but we couldn't have done it without Elisa's help! Truly a great and fantastic agent!